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| About Our Products |
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Glassform® designs and manufactures reinforced fiberglass architectural
products. We offer design details and furnishings such as trash
receptacles, planters, ash urns, tables, recycling containers and
benches. Glassform® products serve theatres, institutions, commercial,
retail, hospitality and medical facilities. Our products are offered
in a broad range of sizes, designs, colors and textures. In addition,
custom designs, colors and sizes can be provided to meet your facility's
specific design needs.
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| Prices |
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All prices shown are FOB factory, excluding freight charges, taxes,
permits, etc. Cartons (for domestic shipments) are included. Orders
less than $100.00 list are subject to a $50.00 net service charge.
Prices apply to individual products. Prices and specifications are
subject to change without notice.
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| Order Acknowledgements |
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All orders (and change orders) will be acknowledged in writing.
The factory assumes no obligation to accept amendments to an order
already acknowledged. If buyer's order/change is not acknowledged
within 10 days of date mailed/entered, please call or write your
area representative or the factory.
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Terms |
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Invoice terms are net 30 days to established accounts. Freight
charges are not subject to discount. Custom designs, colors, finishes,
etc., are subject to advance deposit. Open accounts aged more than
30 days are subject to a 2% per month service charge and collection
costs, including attorney fees. Credit terms may be revised or canceled
at factory discretion.
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New Accounts |
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New open accounts can only be established by the submission and
approval of appropriate credit information and references. Establishing
credit may take up to three weeks from date of order receipt.
Please:
1. Allow adequate time when submitting first credit order, or
2. Request a pro forma invoice, or
3. "Order Notify", or
4. Provide payment with order.
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| Custom Applications |
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Inquiries for custom designs, modifications and colors are invited;
forward drawings and specifications for quotation.
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| Colors |
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Glassform® products are available in a variety of standard
colors and finishes. Custom colors are available upon request. Please
contact one of our knowledgeable customer service representatives
at 1-800-995-8322 for details or click here
to request samples through our online form.
Custom Colors: Lab Fee $250 (one time), plus 10% up charge
with customer approval before production
Color Through & Through: 10% up charge
Edge Protector: 10% up charge
Granite Finish: 10% up charge
Standard Finish: A smooth to the touch glossy finish.
Granite Finish: A granite look, smooth to the touch. An exciting
alternative to the standard finish.
Click here to view a sample of the colors
available.
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Product Policy |
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Glassform® reserves the right to make changes in design and
construction or discontinue products without prior notice.
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Special Orders |
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Custom merchandise made to or modified to buyer's specification
is not subject to cancellation or return. Nonstandard sizes and
configuration are subject to special carton charges.
Note: All planters, trash receptacles, ash urns, and furniture
are not stocked items and are subject to a 50% cancellation charge.
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| Material |
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Glassform® reserves the right to make any changes, at any time,
without notice, in the features, detailing or component materials.
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| One Year Warranty |
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All standard merchandise illustrated herein (excluding custom-made
products, buyer-consigned modifications to standard products, buyer-consigned
materials and components of other manufacturers) is warranted to
the original purchaser for a period of one year from the date of
shipment by seller to be free of defects in material and workmanship.
Seller warrants to the original purchaser that merchandise determined
defective by seller covered by the warranty will be repaired or
replaced (at seller's sole discretion) when returned to seller's
factory at purchaser's expense during the warranty period. This
warranty does not apply to any product which has been damaged by
accident or which has been misused, altered, or repaired by anyone
other than the seller. This warranty is in lieu of all other warranties,
expressed or implied, except that any implied warranties in trade,
shall remain for one year from the date of shipment of such merchandise.
No person is authorized to assume for seller any other liability
in connection with the sales of this product. In no event shall
seller be liable for any incidental or consequential damages related
to the merchandise purchased from seller.
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Freight |
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Unless otherwise specified by customer purchase order, transportation
will be via the "best way" (in sellers judgment) using
available surface carrier ( with carrier billing customer direct).
If customer order specifies or circumstances require "prepaid
and add"; a handling charge in the amount of 20% over actual
freight cost shall be applicable. Upon request, Glassform® will
estimate freight cost. Such an estimate is not to be construed as
a quotation, and Glassform® assumes no responsibility for any
difference which may occur with actual freight cost. All shipping
weights are approximate. The factory assumes no liability for any
delay or failure to deliver of perform due strikes or other labor
difficulties, failure or delay of sources of supply or transportation,
accidents or other causes beyond factory control.
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Returns & Damaged Merchandise |
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Claims- Freight Damage: Freight claims for loss or damage
are the consignee's responsibility, and must be filed with freight
company. Please examine all shipments promptly upon receipt.
Claims- Other than damaged freight: Shipments must be inspected
upon receipt of order, as to color, size differential or shortage.
All such claims must be made to the factory within 10 days after receipt
of order to insure full credit.
Returns: Merchandise may be returned only with factory's
written consent and shipping instructions. Only products which are
listed in the price book without modification will be considered
for return. Authorized returns are subject to a minimum 50% restocking charge.
All related transportation costs shall be prepaid by the buyer.
Returned merchandise must be received in original cartons and condition-
damaged or "used " merchandise may be subject to additional
or full charges.
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| Storage |
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Merchandise held beyond the factory acknowledged ship date ( at
the buyer's request) is subject to storage charges and/or payment
in full as of the storage date (as if the merchandise had been physically
shipped as scheduled).
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| Fire Retardant |
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When required by local fire codes or purchaser's preference an optional
model of all Glassform® products is available with fire retardant
additives at nominal extra cost. Add 10% to the published price.
To specify, add (FR) following the basic model number. Molded material
containing fire retardant additives have been tested to ASTMD-635
burn test. For detailed test results, please contact us at
1-800-995-8322.
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| Product Repairs |
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Gel-Coat Repair Kit: Available at time of order placement at $20
net per kit (prepaid).
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